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Sr Manager of Guest Engagement

RequirementsEDUCATION and/or EXPERIENCE
High School Diploma or GED equivalent required. Four year college degree preferred.
5 years customer facing service/hospitality, activities and retail/food service preferred
3 years leading teams
1 year leading multiple business functions preferred
CERTIFICATES, LICENSES, REGISTRATIONS
ServSafe certified
Life Safety certified
QUALIFICATIONS
Demonstrated knowledge of basic food service and small retail operations
Demonstrated ability to anticipate, prevent and solve complex problems, and deliver consistently high-quality
results in a fast paced setting
Demonstrated professional verbal and written communication and presentation skills.
Novice level mastery of Microsoft Office products.
Driving record must qualify to drive company owned vehicles.
PHYSICAL DEMANDS
While performing the duties of this job, the employee may be required to sit or stand for extended periods of
time.
Will be required to bend, twist, reach, push, pull, and operate office machinery.
Must be able to lift up to thirty (30) pounds.
Specific work assignments may change without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of the job.
WORKING CONDITIONS
The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement
weather and varying degrees of temperature on occasion.
Some travel (5%) required for consultation and training events
WORK SCHEDULE/HOURS
Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be
flexible to work outside of normal departmental operating hoursApply On-lineSend This Job to a Friend



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